Returns Policy
RETURNS POLICY
If you are not satisfied with your Jumpack Ramp you may return the goods free of charge within 15 days of the original purchase date.
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Product must be returned unused in it’s original packaging.
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You will be credited for the purchase less outbound freight.
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Customers returning product not in the original condition may be subject to a re-stock fee of up to 25% of the total amount of the original purchase price.
Product Returns Process
To return your purchase please contact the email address below.
email: info@jumpack.com with 'Returns' in the subject box.
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Pack product in suitable packaging to prevent damage during shipping.
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Ship the package using a traceable service (i.e. UPS, Fedex). Jumpack are not responsible for products lost or damaged in shipping.
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We will contact you when we have received your goods to let you know the status of your return.